The Right Microsoft Dynamics Partner for Dynamics ERP Implementation

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Selecting the Right Microsoft Dynamics Partner - 5 Tips for a Successful Dynamics ERP Implementation  Choosing an ERP solution is a significant business decision. It will be expensive, and you'll want it to operate optimally for a very long time to recoup your investment. Arguably, as crucial as choosing the right Dynamics ERP software is selecting the right Microsoft partner for your Dynamics ERP implementation. You and your partner will collaborate to ensure the success of your project.

Projects often run overtime and over budget or may fail partially or entirely for several reasons—not because the software failed but because the implementation plan was faulty. The right Dynamics implementation partner can help you develop a robust project plan and oversee its success.

Greg Williams, Western Computer's Vice President of Strategy, and Tammy Radecke, Western's Dynamics 365 Program Manager, have amassed almost five decades of experience in planning ERP implementations. Greg, Tammy, and the rest of the team at Western Computer are on board to help our clients get the most out of their Microsoft Dynamics ERP implementation.

Recently, Greg and Tammy produced a series of question-and-answer sessions with videos to give clients and prospective clients tips for planning a Dynamics ERP implementation. We've recapped those sessions here and added links to the videos.

5 Tips for a Successful Dynamics ERP Implementation  

Tip #1—Prepare Your Internal Project Team for Success

The first essential step for your implementation project's success is choosing an internal project team. Your ERP project will consume a significant amount of time. It could even be a full-time assignment for some of your employees. You'll need to consider who will help them cover their regular duties during the project. You may have to hire temporary help.

Your team should include key personnel who understand your business processes. They can document requirements and processes of the new ERP solution. Establish a change management and approval process in case additional requirements come to light after the project starts. You'll want to stay within the scope if possible but still consider any unexpected exigencies.

If you set clear goals early in the project, you can also measure how your new solution improves upon your previous one and ensure that users can adapt quickly to the new ERP processes.

Tip #2—Remain Flexible to Deal with Unplanned Events 

Team members need a flexible attitude to adapt to changes required during the project implementation. Challenges such as unexpected business events or changes in available resources may arise.  Your team can contribute to a successful project outcome by being adaptable, building contingency plans, and communicating openly. They can also maintain project momentum by sticking closely to the original budget and timeframe while having practical strategies for navigating the unexpected.

Tip #3—Establish Executive Sponsorship

Establishing executive sponsorship and involvement in your ERP implementation project is crucial to its success. An executive with decision-making authority on the internal project team can forestall delays and prevent increased costs.  Decisions will need to be made to keep the project moving. An empowered manager will be in the best position for that role.

It's also essential for your partner to provide access to their executive team in case you need to escalate issues beyond the partner's implementation crew. Create an environment where executives from your organization and your partner's organization communicate. They can confirm the project's status at intervals to ensure timely project completion.

Tip #4—Assemble a Strong Internal Project Team

Your internal project team will have to guide your project effectively. Select team members familiar with your company's processes, and empower a project manager who will champion the project and who can facilitate it by making crucial decisions.

Include tech-savvy team members who can work alongside your implementation partner and contribute during the software testing and implementation. Those members can also assist non-technical users needing help adopting the new ERP solution.

Tip #5—Steer Back to a Successful Implementation When Straying Off Course

Some members of your internal team may resist following the implementation process. Make sure the entire team is on board with the defined processes at the start of the project and that they are kept in the loop.

Allow some flexibility for unexpected requests, but have executives and relevant resources who can decide whether to include those requests in the project. Managing users' expectations will allow you to steer projects back on course and achieve project success.

Best Practices for Dynamics ERP Implementation 

If you need assistance planning an ERP implementation, Western Computer can help. We have developed a well-defined methodology for implementations proven to work for customers across many industries. By working with a partner who can provide real-world examples of successful ERP implementations, you can gain insights to help you navigate the complexities of project management and maximize the benefits of the  Dynamics ERP implementation.

To learn more, visit our Microsoft Dynamics 365 Business Central web page or contact Western Computer today.

By Western Computer,

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