Dynamics ERP Partners
Focused On Retail
Updated November 2026
Which Microsoft Dynamics ERP is best for retail?
Microsoft offers two routes for retailers. Dynamics 365 Business Central fits most small and midsize retailers and e-commerce brands: it handles finance, purchasing, multi-location inventory and item variants, and Microsoft's own Shopify Connector syncs products, prices, inventory, customers and orders, including orders from Shopify POS. Business Central has no Microsoft point of sale, so stores use Shopify POS or a partner POS app. Dynamics 365 Commerce fits larger, multi-store and omnichannel retailers that want Microsoft's own POS, the Store Commerce app, plus e-commerce and central store management from Commerce headquarters (Microsoft Learn: Shopify Connector).
| Business Central | Dynamics 365 Commerce | |
| Typical fit | Small and midsize retailers, online brands, wholesale plus retail | Mid-size to enterprise chains with many stores and channels |
| Point of sale | Shopify POS through the Shopify Connector, or a partner POS app | Store Commerce app for Windows, Android, iOS and web, with offline support |
| E-commerce | Shopify (multiple stores) or partner connectors | e-Commerce add-on ($4,000 per tenant/month) or headless add-on |
| Store management | Locations, item variants, prices and discounts | Registers, devices, assortments and store operations managed centrally |
| US list price | $80 per user/month Essentials ($110 Premium) | $210 per user/month |
Prices are Microsoft's US list prices, paid yearly, from the Business Central pricing page and the Commerce pricing page. A partner quote will add implementation, POS hardware, add-ons and support.
The partners below are Microsoft Dynamics ERP partners with retail experience who publish on the ERP Software Blog. For our editorial picks, see the Best Microsoft Dynamics ERP Partners for Retail and Consumer Goods.
| Microsoft Dynamics Product Icons Legend.... | ||
 Dynamics GP |
 Dynamics SL |
 Dynamics 365 Business Central |
 Dynamics NAV |
 Dynamics AX |
 Dynamics 365 Finance & Operations |
| Company Name | Focus | Case Study |
|
Sunrise Technologies View Profile |
advanced warehousing, distribution, franchise, global, inventory allocation, manufacturing, omnichannel retail, point of sale, retail supply chain, specialty retail | Case Study |
|
Elliot Clark Consulting View Profile |
ecommerce | Case Study |
|
ArcherPoint View Profile |
beauty and luxury retail, consumer electronics, ecommerce, fashion and apparel retail, franchise, home goods and furnishings, hospitality, omnichannel retail, point of sale, retail supply chain, specialty retail | Case Study |
|
Western Computer View Profile |
consumer goods, ecommerce retailer, multi-channel, multi-location | |
|
Synoptek View Profile |
cpq, distribution, ecommerce, franchise, global, manufacturing, omnichannel, supply chain, warehouse, wholesale | Case Study |
Add On Partners
Focused On Retail
Review this directory to find companies with proven expertise working with companies like yours. Keep in mind that these partners may focus on additional industries, so review their profile for full information.| Company Name | Focus | Case Study |
|
SensePass View Profile |
Buy Now Pay Later And Financing, eCommerce Checkout, Furniture And Home Furnishings Retail, High-Ticket Retail Payments, In-Store POS Payments, Mobile POS And Tap-To-Pay, Multi-Location And Franchise Retail, Omnichannel Retail Payments, Self-Checkout Payments, Specialty And Fashion Retail | Case Study |
How do you choose between Business Central and Dynamics 365 Commerce?
Start with how you sell. If most revenue comes from an online store, a few shops or wholesale accounts, Business Central with Shopify or a partner POS is usually enough and costs less to run. See our guide to ERP for retail. Look harder at Dynamics 365 Commerce when one or more of these is true:
- You run many stores and want registers, devices and store staff managed from one back office.
- Stores must keep selling when the connection drops, using offline POS with local hardware such as payment terminals, printers and cash drawers (Microsoft Learn: Store Commerce app).
- You need buy online, pick up in store and other cross-channel order flows in one system.
- You already run, or plan to run, Dynamics 365 Finance and Supply Chain Management for the rest of the business.
What retail features should a Dynamics ERP include?
- Item variants for size, color and style, with barcodes per variant.
- Multi-location inventory across stores, warehouses and online channels. See how Dynamics 365 improves retail stock control.
- POS integration that posts sales, payments and returns without re-keying. See native in-person payments for Business Central counter sales.
- E-commerce sync for products, prices, stock and orders across one or many online stores.
- EDI for retailers that sell through big-box or marketplace partners. See EDI in retail with Dynamics 365.
- Pricing and promotions by customer group, channel and date.
- Retail reporting on sell-through, margin and stock cover. See the five retail reports worth building in Power BI first.
Frequently asked questions
Does Business Central have a point of sale?
No. Business Central has no Microsoft POS. Retailers either use Shopify POS, whose orders the Shopify Connector imports like online orders, or a partner POS app built for Business Central. Microsoft notes that some POS setups, such as those involving indirect access or multiplexing, may require Business Central Device licenses (Microsoft Learn: Shopify POS).
Is the Shopify Connector built by Microsoft?
Yes. The Shopify Connector is documented and supported by Microsoft as part of Business Central. It supports more than one Shopify store, syncs products with variants, images and barcodes in both directions, and imports orders, fulfillments, transactions and payouts. Other e-commerce platforms connect through partner apps.
Is Dynamics 365 Commerce only for large retailers?
It is built for chains. The $210 per user/month license, the store setup in Commerce headquarters and the tenant-priced e-commerce add-on make most sense when you run many stores and channels. Single-store and online-first retailers usually get a faster, cheaper result with Business Central.
Can one Dynamics ERP run both wholesale and retail?
Yes. Both Business Central and Commerce handle B2B and B2C sales from the same inventory. Many consumer goods brands sell wholesale to stores, direct online and through their own shops. See how to automate multi-store e-commerce operations with ERP integration.