Updated · Originally published
A prominent Midwest distributor was looking for a strategic partner to implement an accounting, distribution, warehouse management, CRM and e-commerce solution. This growing distributor has been in business for more than 30 years, offering both wholesale and retail supplies, and is known for its fine customer service. Faced with a changing marketplace, however, company representatives knew they lacked the overall technology that would allow them to continue flourishing. They had an older, Progressed based system and were quickly outgrowing it.
They were referred to The TM Group by their IT partner because of our sterling reputation and 31 years of expertise with Microsoft Dynamics implementations. The distributor’s old system was very cumbersome and lacked the ability to integrate with newer technology, and the solutions partner didn’t know how to support their business’s future vision. After thoroughly researching the options, the decision was made to move forward with The TM Group and and . One of the company’s main priorities was to enhance its Magento e-commerce website and integrate it with Microsoft Dynamics GP. The TM Group introduced a Magento partner that was able to customize the distributor’s website as well as its inside sales portal. The Magento e-commerce website is used for both the company’s retail e-commerce and its wholesale customers. The Magento partner built an inside sales order entry system for internal order processing and configured the outside e-commerce website. The distributor’s outside sales group is managed with Microsoft Dynamics CRM, which also integrates with its Dynamics GP, allowing the group to streamline its sales processes and better analyze its customers. (To learn more about the company’s CRM implementation, visit blog on crmsoftwareblog.com .)
To better manage its warehouse, the distributor implemented ’s WoW warehouse management and bar coding technology. This allowed employees to use data capture technology such as bar code scanners, laptops and mobile devices (phones or tablets) to manage their inventory within the four walls of their warehouse. Being fully integrated with Microsoft Dynamics GP, Appolis provides them with real-time visibility of all inventory transactions.
This was a complex implementation that included the full scope of Dynamics GP modules such as Invoicing, Bank Reconciliation, General Ledger, Management Reporter, Accounts Payables and Receivables, Purchasing, Inventory, Sales Orders, and Extended Pricing. There are also many trusted ISV (independent software vendor) solutions, including Accountable Forms Printer, eOne SmartConnect and SmartPost, Nolan Advanced Bank Reconciliation, Scribe Small Business, and Trinity Advanced Inventory Management. Trinity’s solution is especially important because it provides more advanced inventory and replenishment functionality.
“The TM Group is the right partner for our company,” explains their Controller. “Our TM Group lead consultant understands our business inside and out.” If you are seeking the perfect integrated resolution for your business, let The TM Group educate and demonstrate the most advanced CRM and ERP solutions — designed specifically for your needs, all within your budget and timeline. Please call The TM Group today at 888.482.2864 or visit our for more information. We look forward to hearing from you!
by The TM Group
The TM Group (TMG) is now part of Technology Management Concepts (TMC), creating one of the most comprehensive Microsoft-focused consulting organizations in North America. By bringing together decades of expertise across Dynamics 365, Power Platform, Microsoft 365, Azure, Copilot and business applications, we're building the Microsoft partner you'll never outgrow.
Together with TMC and PowerApps911, The TM Group now offers expanded capabilities, deeper technical expertise and a broader team of specialists to help organizations modernize, automate and grow with Microsoft technology. While our name has evolved, our commitment to delivering trusted guidance and exceptional client service remains the same.
Learn more about what this means in practice in our latest post, Six Months In: What the TMG and TMC Merger Looks Like in Practice, and explore additional resources at .