Cost to Implement Dynamics 365 Business Central [Explained]

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As businesses grow and expand, it's important for them to invest in a reliable and scalable ERP solution. Dynamics 365 Business Central is a popular choice for growing businesses due to its flexibility, functionality, and ease of use. However, one of the biggest questions businesses have is how much does it cost to implement Dynamics 365 Business Central?

In this blog post, we'll explore the factors that can affect the overall cost of implementation and provide some general cost ranges for businesses to consider.

cost to implement Dynamics 365 Business Central

Understanding Business Central Implementation Process

Before we dive into the costs of implementing Dynamics 365 Business Central, it's important to understand the different stages involved in the process. A typical implementation includes the following stages:

  • Discovery: During this stage, the implementation team works with the business to gather requirements and determine the scope of the project.
  • Design: Based on the requirements gathered during the discovery phase, the team designs a solution that meets the business's needs.
  • Configuration: The Dynamics 365 Business Central software is then configured based on the design specifications.
  • Data Migration: Data from the business's existing system is migrated to Dynamics 365 Business Central.
  • Testing: The implementation team conducts thorough testing to ensure the system is functioning as expected.

Factors Affecting Implementation Costs

The overall cost of implementing Dynamics 365 Business Central can vary depending on a variety of factors, such as:

  • Business Size and Complexity: The larger and more complex the business, the more time and effort will be required to implement Dynamics 365 Business Central.
  • Number of Users: The more users who will be using the system, the more licenses will be required, which can increase the cost.
  • Level of Customization: If the business requires significant customization of the system, this can increase the cost of implementation.
  • Additional costs to consider include licensing fees, hardware, and infrastructure costs, and ongoing support and maintenance.

Dynamics 365 Business Central Pricing

Dynamics 365 Business Central can be deployed either on-premises or in the cloud, with different pricing models available to suit different types of businesses.

Subscription Models:

The first thing to understand is that Business Central is offered as a subscription service, with a range of plans to choose from. These plans include:

Essential: This licensing option includes the basic finance and accounting features of Business Central, as well as basic inventory management, sales, and purchasing. It is suitable for small businesses with simple accounting and inventory needs. The Essentials plan is priced at $70/user/month.

Premium:  The Premium licensing option includes all of the features of the Essentials plan, as well as advanced manufacturing, service management, and project management features. This plan is suitable for larger businesses with more complex operations. The Premium plan is priced at $100/user/month.

Team Members:  The Team Member licensing option is a lower-priced option that provides limited access to Business Central. It allows users to view reports and data, but not to make changes. This plan is priced at $8/user/month.

Business Central Device Licensing: This licensing option allows companies to license devices instead of individual users. This plan is ideal for businesses with shared devices, such as warehouse scanners or point-of-sale terminals. The Business Central Device Licensing plan is priced at $3,000/device/year.

Dynamics 365 Business Central On-Premises Licensing: This licensing option allows companies to deploy Business Central on-premises rather than in the cloud. This option is suitable for businesses that require complete control over their IT infrastructure. Pricing for this option is available upon request.


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Types of Business Central Pricing:

There are two types of pricing models available for Business Central: Perpetual Licensing and Subscription-based pricing.

Perpetual Licensing: This pricing model is best suited for businesses that prefer to make a one-time payment for the software and own it outright. In this model, the company purchases the software license and pays for software assurance, which includes updates and support.

Subscription-based Pricing: This pricing model is based on a monthly subscription fee that gives the user access to the Business Central solution. This model is ideal for companies that want to avoid large upfront costs and prefer a predictable monthly payment.

Which model suits which company or industry?

The perpetual licensing model is best suited for companies that have a predictable IT budget and prefer to own their software. These companies also have their own IT staff that can maintain and update the software on-premises.

On the other hand, subscription-based pricing is best suited for companies that prefer predictable monthly payments and want to avoid large upfront costs. This model is also ideal for companies that don't have a dedicated IT staff and prefer to have Microsoft handle the software maintenance and updates.

In terms of industries, both pricing models can be suitable for any industry that requires a comprehensive business management solution. However, the subscription-based pricing model may be more attractive to startups and small businesses, while larger businesses may prefer the perpetual licensing model.

Typical Implementation Costs

So, how much can a business expect to pay to implement Dynamics 365 Business Central? While costs can vary widely depending on the factors listed above, here are some general cost ranges to consider:

  • Small Business: For a small business with a few users and basic requirements, implementation costs can range from $10,000 to $30,000.
  • Medium-Sized Business: For a medium-sized business with more users and more complex requirements, implementation costs can range from $30,000 to $75,000.
  • Large Business: For a large business with many users and complex requirements, implementation costs can range from $75,000 to $200,000 or more.

Tips for Reducing Implementation Costs

While implementing Dynamics 365 Business Central can be a significant investment, there are ways to reduce costs:

  • Start with a Basic Configuration: Implementing a basic configuration of Dynamics 365 Business Central can help reduce costs. Additional customizations can be added later as needed.
  • Prioritize Business Needs: Focus on implementing the most critical business needs first and add additional features later.
  • Leverage Existing Technology Investments: Businesses can leverage existing investments in other Microsoft technologies, such as Office 365, to reduce the cost of implementation.

When considering the implementation of Dynamics 365 Business Central, businesses must take into account the size and complexity of their organization, the number of users, and the level of customization required. While implementation costs can vary, it's important for businesses to work with a qualified Microsoft Dynamics partner or consultant like Dynamics Square to ensure a successful implementation. With careful planning and consideration, implementing Dynamics 365 Business Central can provide businesses with a reliable and scalable solution to support their growth and success.

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