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commercebuild | ERP-First eCommerce for Microsoft Dynamics 365 Business Central

 

Your eCommerce Experience Is Only as Good as the Data Behind It

 

A great-looking online store means little if a customer sees the wrong price, orders inventory that isn't available, or has to call your team to find an invoice or check an order.

For businesses running Microsoft Dynamics 365 Business Central, adding eCommerce shouldn't mean adding another disconnected system to manage. When your ERP and online experience aren't working together, your team can end up maintaining duplicate data, manually processing orders, correcting errors, and answering questions customers should be able to resolve themselves.

What if your online experience simply worked with the business processes and data you already trust?

That's the idea behind commercebuild.

commercebuild is an ERP-first digital commerce platform that extends Microsoft Dynamics 365 Business Central into the online buying experience. Your ERP remains at the center while your customers get the fast, accurate, personalized experience they expect.

The result? Less manual work for your team. More control over your data. Easier buying for your customers. And a digital commerce strategy that can grow with your business.

Turn ERP Data Into Better Customer Experiences

 

With commercebuild, businesses can use the information already managed in Business Central to create connected B2B and B2C commerce experiences.

That means you can:

  • Show customers their unique pricing and products, so they can buy with confidence
  • Provide real-time inventory visibility, reducing uncertainty before an order is placed
  • Make online ordering easier while reducing manual order entry for your team
  • Give customers self-service access to invoices, statements, order history, and account information
  • Keep pricing, inventory, customer, and order data connected to Business Central
  • Reduce repetitive customer service requests by giving customers the information they need online
  • Support B2B and B2C buying experiences based on how your customers actually do business
  • Build a digital commerce foundation that can evolve as your business grows

And because every business has different needs, commercebuild provides flexibility in how you create your digital commerce experience, including the option to leverage WooCommerce while maintaining commercebuild's deep integration with Microsoft Dynamics 365 Business Central.

Why ERP-First?

 

Your ERP already runs your business. Why build your eCommerce strategy around something else? Many eCommerce projects begin with the storefront and figure out the ERP integration later. commercebuild starts with the ERP.

By putting Microsoft Dynamics 365 Business Central at the center of digital commerce, businesses can create better online experiences without introducing unnecessary complexity behind the scenes.

Instead of managing another disconnected sales channel, you can create a connected experience where customers get the information and self-service capabilities they expect while your team continues working with the ERP and processes they already rely on.

The goal isn't simply to put your business online. It's to make doing business with you easier.

See What ERP-First eCommerce Can Look Like

 

If you're considering eCommerce for Microsoft Dynamics 365 Business Central, you don't have to figure it all out on your own.

Explore our whitepapers for practical guidance on planning and implementing Business Central eCommerce.

See how businesses are using commercebuild to solve real challenges and improve their digital customer experience through our customer case studies.

Want to see how quickly you can get started? Watch How Easy Is It to Set Up a Store? for a look at the process.

Or explore our video library for product videos, webinars, customer stories, and additional insights for businesses running Microsoft Dynamics 365 Business Central.

Visit commercebuild to discover how an ERP-first approach can help you reduce complexity, make buying easier for your customers, and get more from your Microsoft Dynamics 365 Business Central investment.

 

Articles by commercebuild