Every April and October, Microsoft rolls out its Release Wave updates for Business Central, Finance & Supply Chain Management (F&SCM), and Customer Engagement. These updates bring powerful new features and […]
Posts Tagged ‘Dynamics 365 Customer Engagement’
AI-Powered Sales & Service: The Future of Customer Engagement
As businesses continue to adapt to the evolving technological landscape, the way companies engage with their customers has undergone a radical transformation. One of the most significant advancements in recent […]
CRM Solution for Rental Companies: The Value Dynamics 365 Sales Adds to D365 F&SCM
As a business renting equipment or products to multiple parties, you always want to be at the top of your game when it comes to customer satisfaction. But here's the […]
Challenges Rental Companies Face from ERP and CRM Silos - And the Solution
Implementing ERP and CRM is usually the first step a company takes toward digital transformation. Rental businesses can manage operations and consolidate communications better with the two technologies. While both […]
Field Service vs. DynaRent Mobile: Mobile Apps on Dynamics 365 for Rental Operations
Ensuring your equipment downtime is minimized through optimal maintenance by field technicians is crucial for any rental business. Considering the role that field personnel play in running the fleet smoothly, […]
Steps to Integrate ERP and CRM in Dynamics 365
With digital transformation permeating every industry, organizations are driving efforts to accelerate business outcomes, and achieve greater efficiency while minimizing costs. In order to lead the race, many organizations today […]
Microsoft Dynamics 365 Customer Engagement: Here’s What’s New
Since version 9.0 of Microsoft Dynamics 365 Customer Engagement was recently released, you’re probably wondering what the wizards at Microsoft could possibly be adding so soon. The latest update will […]