Life Science Success Podcast – Life Science ERP

Ralph Hess, EVP Sales and Marketing at Navigator Business Solutions, discusses Life Science ERP

Tune into the podcast here and learn more about Life Science ERP and how it can help your organization reach its full potential.


Ralph Hess is the EVP of Sales and Marketing at Navigator Business Solutions. The company is a global leader in cloud-based ERP solutions for the Life Sciences industry. In this interview, Hess discusses his personal and professional background, as well as the evolution of technology and the importance of focusing on how technology can solve business problems.

Background and Experience

Ralph Hess has been married for 40 years and is a proud father of two sons and six grandchildren. With nearly 40 years of experience in the technology industry, Hess has witnessed the remarkable evolution of technology from mainframe computers to the cloud.

Throughout his career, Hess has learned the importance of not falling in love with technology itself, but rather focusing on how it can solve business problems. He believes that technology should be a tool to enable businesses to achieve their goals and improve their operations.

Who is Navigator Business Solutions?

Navigator Business Solutions is a leading provider of cloud-based ERP solutions for the Life Sciences industry. Their comprehensive ERP systems manage every aspect of a Life Sciences business, including financials, sales, customer relationship management, inventory management, quality management systems, manufacturing and production solutions, and warehouse management.

What sets Navigator Business Solutions apart is their focus on helping small to mid-sized businesses access high-level ERP functionality that is typically reserved for larger organizations. By providing affordable and scalable solutions, Navigator Business Solutions enables early-stage Life Sciences organizations to efficiently manage their business operations as they approach commercialization.

The implementation process for Navigator Business Solutions' ERP systems is relatively quick, thanks to the cloud and the ability to integrate with other systems. This allows for a seamless transition and minimal disruption to the organization's existing operations.

Navigators' ERP Implementation Process

The implementation process for Navigator Business Solutions' ERP systems is focused on managing organizational disruption and change management. The company works closely with their customers to ensure a smooth transition and minimize any disruption to their business operations.

By leveraging the power of the cloud and the ability to integrate with other systems, Navigator Business Solutions can streamline the implementation process. This allows organizations to quickly adopt their ERP systems and start benefiting from the advanced functionality and efficiency they provide.

Challenges and Opportunities in the Life Sciences Industry

The Life Sciences industry is currently facing numerous challenges, primarily due to the ongoing COVID-19 pandemic. One of the significant challenges is the decrease in investment, as companies are cautious about allocating capital during these uncertain times. Many organizations are focusing on conserving their capital and making strategic decisions to weather the storm.

However, amidst these challenges, there are also tremendous opportunities for groundbreaking advancements in the Life Sciences industry. Hess highlights the potential in areas such as gene therapy and non-invasive medical devices. These advancements have the potential to revolutionize healthcare and improve the quality of life for countless individuals.

While technology, such as AI and machine learning, can be an enabler for these advancements, Hess emphasizes the importance of applying them with the right timing and understanding of their true application. It is crucial to make informed decisions and investments that will enable organizations to achieve their full potential.

Future of the Life Sciences Industry and ERP

Ralph Hess is genuinely excited about the future of the Life Sciences industry. He believes that the industry has tremendous opportunities for solving game-changing problems and making significant advancements.

Working with smart and passionate individuals and enabling businesses to accomplish their missions is what inspires Hess. He is particularly excited about the advancements in gene therapy and non-invasive medical devices, as they have the potential to transform healthcare and improve the lives of millions of people around the world.

Podcast Conclusion

Thank you for listening to the interview with Ralph Hess, EVP Sales and Marketing at Navigator Business Solutions. We hope you gained valuable insights into the company's role in the Life Sciences industry, adopting Life Science ERP, and the exciting possibilities for the future.

Want to learn more about Navigator Business Solutions? | (801) 642-0123 |

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