What do you do when a contact in your ERP/CRM system wears more than one hat? What if one of your vendors is also a customer? Or one of your employees is also a client?
In ordinary ERP solutions, you’d probably have to have two separate accounts, same name, with different account numbers and files. Doesn’t that sound like a recipe for disaster? What if they have different addresses or worse, what if they have the same address? If you need to update information in one record you need to make sure to update it in all records. Setting up your employees as clients makes sense. But why should you have to set them up again as vendors to pay out employee expenses?
The pleasant answer to this dilemma comes with
What is Acumatica’s Business Accounts?
Acumatica takes the idea of a vendor file, a vendor master file, a customer master file, and an employee file, and brings them together under the term “Business Account.” All Business Accounts reside in just one database. You can have a single contact file, and that contact can be attached to a customer, a vendor, or even a prospect. It is all under the “business account.” There’s just one location housing the information you need about an entity, no matter what your relationship is with them. Think of how much duplicate entry that can avoid!
With Acumatica you can access the vendor record and let your system know, “I want to convert/flag this vendor to also be a customer.” And there are options in various facets of the system where you can enable these business accounts to be valid in different areas, but they’re still all in one place in Acumatica, rather than the three or more places they would have resided in with most other solutions.
Here is another scenario. The same contact information might be needed for several accounts! For example, you have a sales rep at your main vendor whom you always call to place orders. It just so happens that he started a car wash business on the side, and he’s the one you call to have your fleet washed every week. He also happens to be chairman of a local charity organization to which your company donates. With Acumatica, you update his details once, and they’re accurate across all accounts!
Acumatica pulls everything together into just one single version of the truth. Less work to maintain, more accurate data, and more complete reporting – what could be better?
Do you want to learn more about Acumatica and how it can make your work life easier, more accurate and more efficient?
By CAL Business Solutions,