Why Dynamics AX 2012 Customers Should Consider Upgrading to Microsoft Dynamics 365 - ERP Cloud Blog
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Western Computer

Why Dynamics AX 2012 Customers Should Consider Upgrading to Microsoft Dynamics 365

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Dynamics 365 harnesses the power of One Microsoft. Data has become the new currency, and organizations create and have access to more of it, and faster than ever before.


The challenge is how to transform it into intelligence that generates action and drive outcomes. Dynamics 365 will allow organizations to adopt individual business apps such as Marketing, Sales, Customer Service and Operations, but as organizations adopt more of the apps, synergies will be unleashed in the form ‘Intelligent Business Processes’.  This will help proactively guide employees & customers to generate optimal outcomes.


Microsoft Dynamics 365 for Operations can help your organization increase the speed of doing business by enabling people to make smarter decisions, redesign business process faster, and fuel business growth.



Why should you care?


There are several reasons that this transformation is important for your business;

  • Improving productivity across your organization.
  • Reduce customizations up to 40%.
  • Legacy applications can hold you back.
  • Reduce implementation times.


With finite resources, productivity is critical for businesses to scale.  40% of worker’s productivity time is lost when switching tasks. This costs the global economy $450B per year.1 Companies have automated business processes, now they are looking to embed productivity tools directly into business processes to save time and get more productivity out of their employees.


The level, and ease, of automation has significant impact on productivity. Office 365 customers will enjoy a level of automation that is inherent across the Microsoft technology stack enabling global functionality as it all ties together out of the box with no modifications required.


Dynamics 365 can help reduce customizations by up to 40%. Organizations should invest time to think creatively on new ways to solve their business problems. New functionality is continually being added to Dynamics 365 which could replace legacy modifications.


Reducing the amount of customization to your application makes future upgrades much easier and far less costly.


In addition to new core business process automation that is now included within Dynamics 365 there is also industry specific capability being added. Examples include; Cloud POS and Retail IT workspace.


A cloud infrastructure has inherent benefits of both hardware and implementation costs, enabling your organization to deliver predictable and repeatable implementations across your organization.


“Implementation times on Dynamics 365 can be fast and come with a much lower initial investment of effort and money.  In cloud deployments there are fewer hardware requirements, as such, configuration and implementation can kick off in days instead of weeks or sometimes months when compared to more traditional ERP deployments. All of this combines to create a much more streamlined project in a reduced timeframe and at a much lower total cost of ownership,” says Greg Dohrmann, AX Solution Architect, Western Computer.


Only Microsoft Dynamics 365 can deliver the breadth of these capabilities in the cloud.


Why you may be hesitant?


While it is natural to be hesitant to make such a big move, it is worthwhile to consider a step-by-step cloud deployment strategy within your organization.


Dynamics 365 is purpose-built with applications that fit roles, industries and businesses – so organizations can start with, and pay only for what they need, and grow at their pace to run their entire business in the cloud.


Start with what you need and grow at your own pace


This is especially true for organizations who may be on a relatively newer version of AX; namely AX 2012 R3. In this case, consideration could be given to moving low risk workloads to the Cloud as you prepare your business for future migrations of your ERP solution. If you are currently not running Office 365, consideration should be given to migrate from an on-premise email solution to Office 365 as this is a low risk, short-term step into the Cloud.


Customers who are on older versions, like AX 2009, should certainly consider their future roadmap as Microsoft starts making decisions to stop supporting older versions of the applications. While there are no timelines associated with these support level agreements, planning should start sooner rather than later to avoid any unnecessary impact to your business.


In summary, Western Computer can help you balance these risk and benefits as you embark on the journey of transforming your business to adapt to the changing world that we live in.



1:  The 40% loss of productivity when switching tasks comes from a study done by the American Psychological Association back in 2001: http://www.apa.org/pubs/journals/releases/xhp274763.pdf

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