For those of you that utilize
NetSuite SuiteApp: Last Sales Activity
One SuiteApp that we find particularly useful to our CRM clients is Last Sales Activity. This bundle adds a reference field to each Customer, Contact and Opportunity record, with the date and link to the last sales activity for the record. This means that you will be able to view the last person that touched the record, when they did it, and their reason.
Sale Managers everywhere will rejoice in the fact that dashboards and reports can be created based on these new additions. It will greatly enhance CRM utilization and verify that sales teams are not letting sales opportunities slip through the cracks.
Here is what using the saved searches that come with the SuiteApp for Reminders or KPI on the Dashboard look like:
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