Dynamics 365 Customer Data Platform

Catapult's Logo Why a Dynamics 365 CRM Integration will Enhance Your Business Central Solution

Dynamics 365 Business Central has revolutionized the way SMBs manage their operations. By streamlining processes, automating workflows, and providing live, data-driven insights, medium-sized businesses now have the tools they need […]

DynaTech Systems's Logo Ace the Supervisor Experiences in Microsoft Dynamics 365 Customer Service with Real-time Analytics

Real-time analytics have become essential in modern times, empowering organizations to efficiently oversee their contact center operations. By providing instant visibility into critical metrics, these analytics enable supervisors to focus […]

DynaTech Systems's Logo Unveiling the Power of Connected Customer Service in Microsoft Dynamics 365: A Comprehensive Introduction

The landscape of customer service has undergone a significant transformation with the rise of new technologies. Among these, the Internet of Things (IoT) has had a profound impact on customer […]

DynaTech Systems's Logo Understanding Omnichannel for Customer Service for Developers: Key Features & Functions

Exceptional customer service has become a crucial differentiator for businesses in today's competitive landscape. To meet rising customer expectations, developers require robust tools and solutions.  Introducing Microsoft Omnichannel for Customer […]

DynaTech Systems's Logo Understanding Case Management In Microsoft Dynamics 365

In the dynamic landscape of customer service, delivering exceptional experiences is vital for building enduring customer relationships. Microsoft's solution, Microsoft Dynamics 365 Customer Service empowers organizations to meet this demand. […]

DynaTech Systems's Logo Voice Channel in Microsoft Dynamics 365: A game changer to escalate Customer Service Experience

In today's evolving landscape, delivering exceptional customer service is vital for enterprises to retain their customers and surpass their expectations. Customers now expect prompt issue resolution and are increasingly utilizing […]

DynaTech Systems's Logo Maximizing Customer Satisfaction with Microsoft Dynamics 365 Field Service Homepages

A customer's interaction with the field services organization has a long-term impact on their overall perception of the company, which can affect customer happiness, retention, word of mouth, and future […]

deFacto Global's Logo Join Us At Dynamic Communities Summit - Booth 800

For more than 12 years, our award winning deFacto Planning product has been used by Microsoft’s most important customers to help them operate more efficiently and become more competitive. Now, […]

Velosio's Logo ASPIRE22 Aims to Provide Roadmap, Resources for Digital Journey

One of the virtual technology conferences in 2022 you cannot miss. Join us on October 26th for the annual Velosio conference, ASPIRE22. Dynamics users, finance and business leaders, and IT […]


A non-profit health care association that specializes in patient advocacy was looking to centralize their data. This non-profit had a tremendous volume of data that was all stored in separate […]


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