There's a change happening in back office operations. That change is of course AI, and it's going to keep being shaped and reshaping process management for years. While this change is happening throughout the back office, the Accounts Payable department is a smart place to invest some AI budget. It is one area where the positive impacts AI can have are clear.
For teams running Microsoft Dynamics GP or Dynamics 365 Business Central the capture tool is only as good as its connection to your ERP. A tool that reads invoices well but fumbles the handoff to GP or BC creates a new kind of manual work. This guide walks through the criteria that matter most when selecting AI invoice capture for the Dynamics ecosystem.
Why AI for Invoice Capture
Traditional OCR data capture converts an image into text. It can read characters but it does not understand what they mean, so older systems relied on vendor templates that told the software where to find the invoice number, date and total on each layout. When a vendor changed its invoice format the template broke and someone had to fix it.
AI invoice capture goes further. It recognizes invoice fields by context rather than fixed position, which means it can handle new vendors and changing layouts without template maintenance. The better systems also learn from corrections so accuracy improves over time. Because of this, AI can unclog an obvious bottleneck that has been plaguing AP automation efforts for decades.
Criteria for Selecting AI Invoice Capture Software
1. Accuracy You Can Measure
Accuracy is the first number to ask any vendor for and the hardest one to verify. Look for a clear statement of how many invoices pass through without manual correction, not just character level recognition rates. A system that reads 99 percent of characters correctly can still require edits on a large share of invoices if it misplaces a single field.
Fidesic publishes its results in these terms. Its MagiCapture engine reports 96% of invoices captured without edits, requires no invoice templates to create or adjust and gets more accurate with each submission, many times reaching 99% accurate within 6 weeks.
2. Native ERP Integration
This is where many AP automation projects stall. Generic capture platforms often connect to Dynamics through middleware, flat file imports or third party connectors. Each layer adds a point of potential failure.
Ask vendors how their product is built to work with your ERP. For Business Central the gold standard is an extension written in AL, the same language Microsoft uses for BC itself. Fidesic uses Business Central's AL programming language to create a truly native integration, and Fidesic AP is Microsoft approved and available on Microsoft Marketplace. Its tools are built in the same programming languages as Business Central and Dynamics GP for seamless integration, so GL updates happen automatically.
3. Setup Without Mapping or Coding
Implementation timelines vary widely. Some platforms require weeks of field mapping, vendor template building and IT involvement before the first invoice is processed. AP teams rarely have that kind of bandwidth.
Favor solutions that go live quickly and adapt to your vendors on their own. Fidesic describes its capture as requiring no mapping and no coding, which keeps onboarding light for finance teams without dedicated developers.
4. A Safety Net for Exceptions
No AI reads every invoice perfectly. Handwritten notes, poor scans and unusual formats will always appear. What matters is what happens next. Some vendors push every exception back to your clerks. Others provide human verification as part of the service.
Fidesic takes the second approach. If AI can't capture an invoice, the Fidesic team makes sure it is entered properly. For AP managers this means predictable outcomes rather than a growing exception queue.
5. Coverage Beyond Capture
Invoice capture is the front door of AP automation, not the whole house. Consider whether the vendor also supports approval routing, vendor payments and vendor self service so you avoid stitching together multiple tools. Fidesic offers a connected suite that includes AI powered invoice capture, visual workflow editor, simplified vendor payments and a self serve vendor portal. Payments can go out by ACH or paper check directly from Business Central.
6. Multi-Entity and Location Support
Organizations with multiple companies or locations need capture that codes invoices correctly across entities. Confirm the product handles location data and works with multi-entity tools you already use. Fidesic includes location capture and encoding.
7. Dynamics Expertise and Long Term Commitment
A vendor that specializes in Microsoft Dynamics will understand your chart of accounts, your posting logic and your upgrade path. This matters even more for GP users weighing a move to Business Central. Look for a partner that supports both platforms and can carry your AP process through a migration.
Fidesic was founded in 2008, with Business Central customers since 2021 that now accounts for 80% of new customers. The company has also stated a commitment to helping Microsoft Dynamics GP users stay contemporary with tools for the future, which gives GP teams a path forward whether they stay on GP or transition to BC.
8. Security and Hosting
Invoice data includes bank details, pricing and vendor information. Ask where data is hosted and what standards protect it. Fidesic is Azure hosted, with data protected by strict security standards and high availability and performance.
Questions to Bring to Every Vendor Demo
Use the above criteria to compare options side by side.
- What percentage of invoices post with zero manual edits?
- Is the integration native to GP and BC or built on middleware?
- How long until the first invoice is processed?
- Who handles invoices the AI cannot read?
- Does the platform include approvals and payments or only capture?
- How does pricing scale with invoice volume?
The Business Case
Higher levels of efficiency are assumed when it comes to data capture. The decision to implement comes down to the solution's value beyond efficiency. The solution you want is the one that can not only reduce the hours spent on monthly invoice approval, but drives strategic workloads, reduces fraud and errors, and provides a more accurate data set that informs decisions in every department.
How Fidesic Helps AP Teams on Dynamics GP and Business Central
Fidesic is built specifically for accounts payable teams using Microsoft Dynamics GP and D365 Business Central. Instead of adapting a generic capture engine to fit Dynamics, Fidesic works inside the ERP your team already knows.
MagiCapture by Fidesic delivers AI powered invoice capture that improves with every invoice and requires no templates. Native integration means captured data flows straight to your GL without imports or workarounds. From there, Fidesic makes the entire AP process seamless so every invoice gets capture, approved, paid and posted without stress. Thousands of monthly invoices processed in hours not days, with fewer duplications and other errors.
For GP users planning a move to Business Central, Fidesic supports both platforms, so your AP automation can move with you, and we'll be with you at every step of the way. Teams can get started through free and PRO pricing plans and install the Business Central app directly from Microsoft AppSource.
If you're looking for a smart way explore AI-powered process optimization for GP or Business Central, Fidesic offers the most direct route to accurate, touchless invoice processing inside Microsoft Dynamics.