In the world of ERP, user experience isn’t just a nice-to-have; it’s a critical driver of adoption, efficiency, and growth. Acumatica has always stood out in the ERP landscape, not only for what it does but also for how it was built. From its cloud-native architecture to its modular XRP Framework, Acumatica is designed to evolve freely, integrate new technologies, and scale with modern business needs.
The latest innovation, Acumatica’s Modern UI, represents a major step forward in usability, responsiveness, and performance. Released in the 2025 R2 update, it delivers a streamlined, intuitive interface while preserving the strength and flexibility of the underlying ERP system. For businesses, this means faster onboarding, improved productivity, and a system that can grow alongside the organization.
Why Acumatica Stands Apart
Unlike many ERP solutions, Acumatica was born in the cloud. This means it carries no legacy technology debt, allowing it to adapt and innovate without being held back by outdated code or rigid infrastructure.
At the core of this flexibility is the , a modular architecture that enables Acumatica to swap components, integrate new technologies, and evolve with technological advances. It supports multiple databases, interpretation layers, and languages while maintaining performance and agility.
This architecture is not only technically impressive; it’s foundational for the Modern UI. By building on XRP, Acumatica can update the user interface significantly without disrupting existing processes, ensuring continuity for end users.
Introducing the Modern UI
Acumatica’s Modern UI is more than a visual refresh. It’s a comprehensive redesign of both the interface and underlying architecture, focused on responsiveness, intuitive navigation, and no-code configuration.
Key goals of the Modern UI include:
- Usability: Simplifying navigation and reducing distractions with cleaner layouts.
- Personalization: Allowing users to adjust fieldsets, tabs, and forms to match their workflows.
- Performance: Optimizing speed and responsiveness across desktops, tablets, and mobile devices.
The Modern UI represents Acumatica’s second major evolution of its interface. Thanks to the XRP Framework, it achieves this significant upgrade without forcing users into a steep relearning curve.
Key Features to Know
Fieldsets
Fieldsets allow configurable groups of data fields to collapse or expand, giving users cleaner layouts and more control over their workspace. Users can customize what they see, while administrators can maintain consistent systemwide settings.
This flexibility simplifies workflows, reduces visual clutter, and speeds up navigation, especially for teams managing complex processes or large datasets.
Form Configuration Mode
Form Configuration Mode enables users to configure forms and layouts directly within the UI, without coding. It allows you to:
- Rename fieldsets and tabs
- Add or remove UI elements
- Reorder tabs and fields to match workflow priorities
- Apply changes systemwide or preserve user-specific personalization
This no-code approach ensures that both administrators and end users can adapt the interface to meet their unique needs.
Systemwide vs. User Personalization
Acumatica balances consistency and personalization. Systemwide configurations allow administrators to enforce company-wide settings, while users retain control over their individual workspace preferences. This ensures efficiency without sacrificing flexibility.
Why the Modern UI Matters
When Acumatica’s Classic UI launched, the workplace looked very different. Desktop computers were the standard, bandwidth was limited, and mobility was minimal. Today, workforces are distributed, mobile, and dynamic. Users expect:
- A responsive interface that works seamlessly on laptops, tablets, and phones
- Unified navigation with intelligent menus
- Smarter alerts and error handling
- Faster, more efficient performance
The Modern UI directly addresses these needs, enabling organizations to modernize their ERP experience while reducing training time and increasing adoption.
Getting Started: Two Features to Explore
- Fieldsets
Fieldsets let users tailor screens to their workflows. By hiding unnecessary fields or grouping related data, employees navigate more efficiently and complete tasks faster. Administrators can publish standardized layouts to ensure consistency across teams while allowing end-user customization. - Tabs and Columns
Tabs and columns can be reordered, hidden, or pinned to match team workflows. Streamlined views reduce onboarding complexity, speed training, and enhance overall ERP adoption. Shared configurations ensure team alignment, while personal preferences remain intact.
Crestwood Best Practices
At Crestwood, we have developed strategies around the Modern UI to help businesses maximize productivity and adoption. By documenting best practices and continuously refining our approach, we help organizations:
- Reduce training time
- Improve user satisfaction
- Scale operations efficiently
With the right approach, the Modern UI becomes not just a visual upgrade but a strategic advantage, supporting long-term growth and operational excellence.
Next Steps
For companies using Acumatica, exploring the Modern UI is a logical step toward improved usability and efficiency. To evaluate whether the Modern UI is the right fit for your organization, Crestwood’s Customer Success team provides guidance, support, and assessment.
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