Exploring the Advantages of Microsoft Dynamics 365: A Comprehensive Cloud-Based Solution

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Microsoft Dynamics 365 offers a cloud-based application experience, built on a common data model that seamlessly integrates Microsoft's CRM and ERP cloud solutions into a unified cloud service with customizable, role-based subscriptions. Businesses can initiate their journey with the essential apps and effortlessly scale up capabilities as needed, with the assurance that all applications collaborate seamlessly. For those hesitant to migrate to the cloud, the option to upgrade to Microsoft Dynamics 365 on-premises SKU structure is available, allowing businesses to stay on-premises while still benefiting from the latest features.

Business Integration: Connect your entire business by deploying a single solution that manages applications, ERP, CRM, analytics, and productivity tools like Office 365 and Power BI.

Automated and Secure Processes: Enhance productivity with easy-to-create workflows, robust audit trails, enterprise-level security, CRM integration, and simplified reporting.

End-to-end Business View: Centralize data from various business aspects to obtain an accurate end-to-end view, enabling trend identification, issue prevention, and superior customer experiences.

Trusted Technology Provider: Backed by Microsoft, a globally trusted technology provider, Dynamics 365 ensures security and reliability for businesses of all sizes.

Facilitates Mobility: Enable a mobile workforce with a consistent user experience across devices, accessible from anywhere with just an internet connection and a web browser.

Enhanced Business Intelligence: Leverage Power BI for informed decision-making through meaningful reports derived from robust data modeling, discovery, and interactive visual reporting.

Value Proposition

Transition Support for Existing Customers: Microsoft offers existing Dynamics customers a compelling transition to the cloud, and provides a minimum 40% discount on Dynamics 365 until November 1, 2019, showcasing their commitment to on-premises product investments.

Attractive Pricing for New Users: While Dynamics 365 pricing may appear initially high, users can optimize costs by choosing between full user and team member subscriptions, tailoring combinations based on core entities and tracked activities, and ensuring maximum value for money.

  • Microsoft Dynamics 365 Enterprise Edition
  • Microsoft Dynamics 365 Business Central Edition

Commonly Inquired by Current Users of Microsoft AX

Is Microsoft Dynamics 365 distinct from Microsoft Dynamics AX?

Ans: Microsoft Dynamics 365 is essentially built upon AX 2012 R3, a version of Microsoft Dynamics that has proven to be robust for all critical enterprise operations. It stands as an unparalleled product, offering excellence in functionality and performance.

Is transitioning from existing Microsoft Dynamics AX to Microsoft Dynamics 365 an evident choice?

Let's examine the chart below to grasp the fundamentals. Microsoft's commitment to its products and services is encapsulated in the Microsoft Support Lifecycle.

Mainstream support, the initial phase, spans the first five years of post-product launch. It encompasses incident support, including no-charge, paid, and warranty claims; security updates; and the ability to request non-security-related hotfixes.

Extended support follows the conclusion of the initial 5 years of mainstream support and provides similar coverage, with a few exceptions.

Upon examining the table below, it becomes apparent that mainstream support concludes for Microsoft Dynamics AX 2012 R3 by 2021, while for earlier versions, it concludes by October 2018. Once mainstream support ends, the issuance of new features, fixes, and security updates ceases. Consequently, Dynamics AX customers will inevitably need to transition to upgrading to Dynamics 365 sooner or later.

Nevertheless, the timeline for upgrading differs on a case-by-case basis. Clients can effectively utilize the ongoing support until 2021 for both Dynamics AX 2012 and Dynamics AX 2012 R2. Remarkably, in the case of Dynamics AX 2012 R3, support extends until 2023, suggesting that there is no immediate need for a rapid upgrade.

 Released Products  Lifecycle Start Date  Mainstream Support End Date  Extended Support End Date
Dynamix AX 2012  9/25/2011  10/9/2018  10/12/2021
 Dynamics AX 2012 R2  2/19/2013  10/9/2018  10/12/2021
 Dynamics AX 2012 R3  8/1/2014  10/12/2021  1/10/2023

Are you considering an upgrade from AX 4.0, AX 2009, or 2012? For on-premise Dynamics 365 customers, the choice to remain on-premises may stem from strict data privacy requirements or security concerns. Are you grappling with questions or apprehensions about transitioning to the cloud? What benefits might you miss by not making the move? If you seek more precise information on understanding the key distinctions between AX and Dynamics 365, or if you have inquiries about upgrading to Microsoft Dynamics 365, we invite you to reach out to our Microsoft Dynamics Business Solution team. Request a consultation and a free demo to address your concerns.


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