5 Reasons Why Outsourcing Your ERP Needs is the Best Choice

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The success of any business is greatly dependent on its management processes and how they go about handling its information. Therefore, an ERP system is so important. An ERP system can help businesses automate and keep track of their processes and data. However, many businesses do not have the resources to maintain an ERP system on their own. This is where outsourcing your ERP system support needs comes in. Outsourcing your ERP needs can provide you with many benefits that can help your business succeed. Here are five reasons why outsourcing your ERP needs is the best choice:



The service provider has a team of experts they can rely on to solve any ERP issue a company might face. This not only saves on cost but also on time as problems get resolved quickly. Having access to this team is like buying a desk in a co-working space and also having access to all the other facilities that space has to offer, like meeting rooms and coffee, for the same price.


Flexibility is an important aspect of any business, and IT heads must be able to design their organizations to meet the needs of their company. In the past, the lack of flexibility in IT organizations has prompted many companies to design their own IT landscape. However, there are now packages available that can be tailored to various priority and complexity levels to address key aspects such as end-user assistance, existing design-based rectification, enhancements/change requests, and product support.

There has always been a debate between in-house setups and outsourced options in terms of value and costs. However, with the advent of more flexible and customized options, it is clear that outsourced options are superior in terms of value. This is because in-house setups are not able to match the level of customization and flexibility that is now available. Furthermore, while reducing costs has always been a priority, it is not worth sacrificing value in order to achieve this. Therefore, the argument in favor of in-house setups is no longer valid.


Keeping an in-house ERP team is not the cheapest thing. Hiring and retaining an experienced employee is a costly action and yet one or a couple of people cannot have sufficient knowledge to support a system that has overly broad functionality. When it comes to outsourcing, you don't have to worry about these things. You just have a specific ERP need that will be addressed by highly qualified experts. In all respects, hiring an outsourced team is about optimizing your costs compared to the amount of investment that would be required if you were to build an in-house ERP team. Furthermore, you get the best minds in the field, because by working on multiple projects in different industries and geographic markets, they gain a kind of hands-on experience that an in-house team does not have.


One of the benefits of outsourcing is the high level of customization and control that is possible. The status of various incidents and change requests can be monitored at all times, allowing you to view and analyze them as needed. You can also keep track of compliance with service level agreements. This can provide greater peace of mind to IT department heads who may have concerns about ceding too much control when outsourcing. The set-up can be customized to the preferences of the department head, and full visibility into all aspects of the operation is maintained.


ERP requirements are constantly changing, and what may be suitable for a company today may not be adequate in the future. Having a flexible system that can adapt to future requirements is essential for making prudent investment choices. An ERP service desk manned by experts can help identify problems and resolve them quickly. Most of the time, it is not the company that issues a ticket to solve the problem. Possible issues are identified proactively, and this saves major headaches later. Preventing problems is better than curing them.

We have come to the end of this article, and we hope that you have found it informative. We have outlined five reasons why outsourcing your ERP needs is the best choice for your company. We believe that outsourcing will save you time, money, and resources. If you are interested in learning more about how we can help you, please contact us. We will be more than happy to propose a perfect solution that precisely fits your company’s needs.


For over 20 years, Innoware has been helping enterprises around the globe to adopt innovative management information systems, optimize business processes, and provide implementations and related support services for ERP and CRM (Microsoft Dynamics 365) systems, AZURE cloud solutions, and Microsoft 365 for business.

Innoware has fulfilled more than 400 projects in manufacturing, distribution, professional services, and other industries. Our implementation management methodology is key to achieving defined business value depending on business size, operational processes, and business niche.

Get in touch with us and we will create a perfect solution that precisely fits your company’s needs.

Contact Innoware at: info@innoware.com

By Innoware, Gold Microsoft Partner

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