What is Enterprise Asset Management in D365 Finance and Supply Chain Management?

Visit Website View Our Posts

Dynamics 365 Finance and Supply Chain Management have a lot of powerful features to help your organization thrive. One particularly impactful feature for many organizations is the Enterprise Asset Management (EAM) module. This article will help you learn more about it, and how it might benefit your business. 


What is enterprise asset management? 

In contrast to fixed asset management, which focuses exclusively on helping you manage the financial side of assets, enterprise asset management is a fully integrated set of functionality to help your organization manage every aspect of owning, using, and maintaining assets. From the initial building and installation of the asset, to preventative maintenance, to long-term degradation and planning, D365 can give you an incredible level of visibility, control, and efficiency throughout the entire equipment lifecycle.  


How does enterprise asset management work? 

Here are some of the key features that make Dynamics 365 EAM so powerful: 


Asset and location setup 

The completely configurable setup for assets, locations, work order types, and every other aspect of asset management allows your organization to have amazing control and insight over assets and facilities. For example, each asset or location can be set up with a number of configurable fields, including asset type, usage counters, maintenance defaults (such as how long an inspection will take), potential issues, user-defined lifecycle statuses, and so much more.  


Screenshot of functional location types in Dynamics 365 Finance.


You have an equal amount of control and flexibility to define workers and maintenance for each location, set financial and operational controls, decide how manual or automated work order creation should be, and much more.  


Maintenance requests, plans, and rounds  

Maintenance requests allow workers to request corrective maintenance when an asset seems to be experiencing a problem. Maintenance plans and rounds are tools to help you schedule preventative maintenance such as routine inspections of a single piece of equipment or all of the equipment in an entire facility.  

Maintenance requests, plans, and rounds can all be viewed together so your users have a big-picture idea of what’s happening. Each of these can be set up with different defaults for different types of assets or maintenance. For example, scheduling a work order to send a technician for a weekly facility inspection can be fully automated, while creating a work order to fix an equipment failure can be a completely manual process.  


Work order creation and scheduling 

Just like every other piece of functionality in the EAM module, work order creation is incredibly configurable and can range from completely manual to fully automated. It’s possible to set defaults based on each major field, such as asset type or criticality, which allows many other fields to be automatically populated when an asset or issue is selected. This allows the user to create an effective work order more quickly.  

Work orders have a lot of useful features based on the needs of global organizations. For example, you can specify that you only want 1 maintenance worker for 1 work order so automatic scheduling only sends a single worker to complete a complex facility inspection, even if that inspection will take all day.  


Want to learn more about Enterprise Asset Management?  

D365’s Enterprise Asset Management offers such robust functionality that it’s difficult to do it justice with a single article. If you’d like to dive deeper and see all these features in action, watch our on-demand Enterprise Asset Management webinars: Part 1 focuses on setup and corrective maintenance, while Part 2 demonstrates preventative maintenance, investment work orders, and more 


View Enterprise Asset Management Webinar: Part 1View Enterprise Asset Management Webinar: Part 2







Want to talk to a Dynamics 365 Finance expert directly? Contact Western Computer today about your organization’s needs. 


Leave a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Show Buttons
Hide Buttons