What Top Management Needs to Know about ERP

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erp software solutionsBringing in an enterprise resource planning system to a business is a major undertaking. Before the implementation, it is critical that upper management understand what adopting an ERP means for the business and the impact it will have immediately and in the future. Here are 5 things top management needs to know about ERP.

It's Not Just an IT Project

It is critical to realize that an enterprise resource planning system is not just an IT project. It is a business project. Properly implemented and used, it will touch almost every aspect of your business. A full system will manage production planning, cost and development; manufacturing or service delivery; customer relations; marketing and sales; inventory management; shipping and payment, among other applications.

For a successful implementation, representatives from all business functions need to understand the new system and analyze its impact on business processes. An ERP will fundamentally impact how the business manages services and products, how sales people work with customers, and how the company manages inventory and delivery.

It's Critical to Take an Ongoing Interest in ERP Planning and Implementation

Due to the wide reaching nature of the system, it is critical that upper management have regular updates on planning and implementation progress. Any delays can have a ripple effect throughout the company. It also encourages upper management to keep their teams engaged in the process and not just working when certain specialist are on site or applying pressure.

It's Imperative to Encourage Change Acceptance

The system is going to touch almost every part of the business. This can make everyone in the business nervous and even resistant to change. Upper management needs to prepare everyone in their departments for the changes to day-to-day activities. This will make the transition easier on everyone.

It's Essential that End Users Have Input

The owners of all business processes need to have input into the planning and/or implementation of the ERP. The more support they have into the process the faster the acceptance will happen. This will make the implementation as successful as it can be.


It's Important to be Realistic for an ERP Go-Live Date

Many companies make the mistake of scheduling their go-live date without considering everything else going on within the business. Some want to time it to go live in conjunction with a major office move or a major product roll-out. That is the worst time.

To get an ERP system to go live, it is critical that staff members have time to dedicate towards this project. If their time is being taken up with another major project, the go-live date should be postponed. Being able to dedicate time towards the implementation will make it go smoother and get the business back to full functionality quickly.


Upper management's support and interest plays a central role to how well an ERP implementation happens. Make it a priority in your organization.

by InterDyn Artis


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