There’s the Cloud, and then there’s the Cloud.
There are different levels of Cloud functionality and they are not equal when it comes to upgrading and ongoing maintenance. There are a lot of technical considerations happening behind the scenes that can greatly affect how your system is upgraded.
We are all familiar with office productivity applications such as Microsoft Word or Excel. The source code is locked for these programs so it is relatively simple for Microsoft to maintain backwards compatibility with prior versions as it upgrades to the latest and greatest. This works fairly well for versions installed on local machines, networks, or running from the Cloud, such as
Sometimes people automatically assume everything available on the Cloud has this same transparency between versions and that often isn’t true.
Enterprise Resource Planning (
So, to find out whether a solution is truly a Cloud solution, determine what the strategy is for handling upgrades and what that cost looks like.
By Malcolm Roach of Open Door Technology,