eCommerce and Microsoft Dynamics ERP for the Food and Beverage Industry

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If your business is in the food and beverage industry and you have selected a Microsoft Dynamics ERP platform that best suits your organization, choose Azox for your eCommerce solution and start selling online.

There are several challenges distributors, manufacturers, and retail businesses in the food and beverage industry face when it comes to conducting business online. First, the online environment must be able to adequately meet consumer demands. These might include quick, accurate adjustments to product line information in order to keep up with consumer tastes and industry trends or efficient technology that allows supply chains to be managed properly. Further, with distributors who often employ outside sales reps, having access to an online environment with inventory and product information that also allows orders to be placed so customers can be better served onsite is also a need.

Azox develops several different eCommerce environments that can help businesses in the food and beverage industry grow through selling online. These include eSource B2B, eSource B2C and eSource Sales Portal. These can be read about in greater detail here. The first environment, eSource B2B, creates a secure online catalog that customers can view by entering login credentials. This platform also has Online Bill Pay, which allows users to pay open invoices from a web store. For food and beverage businesses that sell directly to consumers, eSource B2C would be the best option. This platform allows a business to create a custom branded online web store that any consumer with access to the Internet can browse, add items to cart and then make a purchase. And finally, eSource Sales Portal is a tool for employees that grants them access to user accounts. This allows the employee to better serve customers. These environments also have mobile capabilities, which means that businesses using eSource Sales Portal can provide their outside sales reps with a tool accessible on the go that includes current product pricing and inventory information in addition to the ability to place orders anytime, anywhere. These solutions all integrate with Microsoft Dynamics ERP platforms to provide real time information from one database.

How Azox eCommerce Solution Helps Businesses in the Food and Beverage Industry:

  • Real time inventory and pricing information
  • Access to customer account information with the ability to place orders
  • Stronger communication across different channels
  • Convenience on the go
  • Increased market reach with 24/7/365 accessibility for customers

Azox has already helped several food and beverage businesses grow online with web stores that integrate to their Microsoft Dynamics ERP platform including Selected Brands, Goldine Distributors and JWSeig Wines. Read more about the solution Azox developed for Selected Brands in this case study.

eCommerce sales have been continuously growing year-to-year since the idea of selling online took off. Consumers have become more comfortable with online transactions as security measures have been increased and the appeal of convenience has grown. According to a the Adjusted Estimated Quarterly U.S. eCommerce Retail Sales, put together by the U.S. Census Bureau, eCommerce sales were $164.6 billion in 2010, $193.4 billion in 2011 and $224.6 billion in 2012. Further, eCommerce sales for the first half of 2013 were $126.5 billion, which means this year is on track to break another record high when it comes to eCommerce retail sales.

This data shows that selling online opens up the potential to reach new markets and grow as a business. So, for those not using the Internet to sell goods and services, it might be time for a change. Contact the Azox sales team today and schedule a demo to learn more about these eCommerce solutions you’re your Microsoft Dynamics ERP platform.

by Azox

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