Stay Connected with Instant Messaging that’s Built into Microsoft Dynamics GP

Visit Website View Our Posts

“ping”, “IM”, “online chat”: all terms used within the instant messaging realm. Instant messaging is an easy and quick way to stay connected with your business contacts through text-based communication…but now there’s a lot more that goes with that. With Microsoft Dynamics® GP 2010, you can easily stay connected and strengthen your business relationships with instant messaging that’s built into Microsoft Dynamics GP. You can now see when your customers are online and provide convenient and fast communications:

  • Connect through informal conversations and Microsoft Office Live Meeting. If your customers are having issues and need to view a quick demo, Microsoft Dynamics GP 2010 makes it possible to attend to their requests in a timely fashion.
  • Share customer and vendor information. Microsoft Dynamics GP 2010 makes it easy to share activity back with your customers and vendors, so you’re all working together from the same set of data, reducing miscommunication and chances of error.
  • Create and deliver sales quotes, sales orders, and purchase orders—all within Microsoft Office Communicator. You can now attend to your customer’s needs and questions immediately, enhancing customer service.

In addition, Microsoft Dynamics GP 2010 R2, which is scheduled for general availability in the first half of 2011, extends connections even more through Fact Boxes and Action Shortcuts, which are now connected with Microsoft Lync 2010 instant messaging windows, bringing information about the people who are chatting and their companies to the user’s fingertips

In short, communication comes in all packages of all sizes, and Microsoft Dynamics GP 2010 makes it possible to stay ahead. Avastone Technologies, LLC is a Microsoft Gold Certified Partner specializing in Microsoft Dynamics® solutions including Microsoft Dynamics GP, Microsoft Dynamics CRM and Microsoft Retail Management System (RMS/POS).

By Sherry Berg, Manager – Dynamics Consulting Division, Avastone Technologies LLC, Green Bay Microsoft Dynamics GP Partner

1 thought on “Stay Connected with Instant Messaging that’s Built into Microsoft Dynamics GP”

Leave a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Show Buttons
Hide Buttons